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Jeff Bezos of Amazon the top CEO due to… metrics?

Jeff Bezos of Amazon the top CEO due to… metrics?

“Bezos is its billionaire enforcer, the guardian of what he calls the “culture of metrics” that tries to give [the customer] a loud, clear voice. Amazon tracks its performance against about 500 measurable goals. Nearly 80% relate to customer objectives. ”

Read the full article at Forbes, here. Inside Amazon’s Idea Machine: How Bezos Decodes The Customer

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